Dental Receptionists And Practice Managers
Dental Receptionists and Practice Managers are members of the dental team who provide an essential administrative role that ensures effective and efficient management of the patient care delivered by the clinical team.
Dental receptionists provide support through the day to day management of patient flow within a dental setting and support the dental business model through the implementation of effective processes including financial controls.
Dental Practice Managers typically support the dental business model through management of a range of business critical processes that ensure that the wide range of legislative are met when managing the business of dentistry.
The vast majority of Dental Receptionists and Practice Managers would expect to work in high street dental practices. These practices many be owned by individual or small groups of dentist. Alternatively, practices may be owned and operated by larger companies who specialise in the management of high street dental practices. A number of Dental Receptionists will find opportunities for working as employees of a NHS health board.
Individuals can undertake training programmes or qualifications via a range of training providers (e.g. NHS Education for Scotland (NES) and Scottish Qualification Authority (SQA) awards in Dental Reception Skills and Dental Practice Management and recognised on the Scottish Credit and Qualification Framework (SCQF) as Level 6 and 8. This cohort are not regulated by the GDC.